Broken window in a rental
Measure-up booked for tomorrow 10am. Tenant access and agency noted.
Read the call
- Kūmara
Kia ora, Waipā Glass, this is Paul’s AI assistant. Calls are recorded. How can I help?
- Caller
Hi, I manage a rental in Cambridge, and the tenants say a ball’s gone through the lounge window.
- Kūmara
Ah, bad luck. Is it safe for now, or is there broken glass where people walk?
- Caller
They’ve swept up and taped cardboard over it.
- Kūmara
Good stuff. Do you know if it’s single or double glazed, and roughly how big?
- Caller
Single glazed, about a metre square, in an aluminium frame.
- Kūmara
Thanks. What’s the address?
- Caller
4 Victoria Street.
- Kūmara
Paul can come and measure up tomorrow at ten. Will the tenants be home to let him in?
- Caller
Yes, Ana’s home all day. Her number’s oh two seven, five five five, oh one nine two.
- Kūmara
Got it. And your name, and which agency are you with?
- Caller
Sophie, from Waipā Rentals.
- Kūmara
Thanks Sophie. A measure-up for a single-glazed lounge window, tomorrow at ten at 4 Victoria Street, Cambridge, with Ana letting Paul in. All booked.