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Hear Kūmara take a call

Listen to example calls first, then get Kūmara to ring you. Every call has its words written out.

Example calls from around Aotearoa

  • Booked Whangārei

    Leaking hot water cylinder

    Example call · 1:11

    Site visit booked for Wednesday 9:30am. Summary emailed to Dave.

    Read the call
    1. Kūmara

      Kia ora, Rata Plumbing, this is Dave’s AI assistant. Calls are recorded. How can I help?

    2. Caller

      Oh hi, yeah, our hot water cylinder’s started leaking. There’s a puddle round the bottom of it.

    3. Kūmara

      Ah, not what you want. Is it coming from the cylinder itself, or from a pipe or valve on top?

    4. Caller

      Looks like the bottom of the tank. It’s just a slow drip at the moment.

    5. Kūmara

      Okay. Do you know roughly how old it is, and is it electric or gas?

    6. Caller

      Electric. It was here when we bought the place, so fifteen years, maybe more.

    7. Kūmara

      Thanks. If it gets worse, your toby’s usually near the front boundary, and that turns the water off. Whereabouts are you?

    8. Caller

      Kamo, in Whangārei. 14 Kamo Road.

    9. Kūmara

      Sweet. Dave can come and have a look Wednesday at half past nine, or Thursday at two. Which suits?

    10. Caller

      Wednesday morning’s great. I’m Sarah, by the way.

    11. Kūmara

      Thanks Sarah. So that’s a leaking electric cylinder, about fifteen years old, Wednesday at half past nine at 14 Kamo Road. Is this number the best one for Dave?

    12. Caller

      Yep, this one.

    13. Kūmara

      Too easy, you’re booked in. Dave will get all the details now.

  • Urgent Rotorua

    No power to the whole house

    Example call · 0:53

    Flagged URGENT while the caller was on the line. No time booked: Hemi rings back.

    Read the call
    1. Kūmara

      Kia ora, Kauri Electrical, this is Hemi’s AI assistant. Calls are recorded. How can I help?

    2. Caller

      Gidday, the whole house has lost power and the main switch on the board won’t stay up.

    3. Kūmara

      Okay. Is there any smoke, sparking or a burning smell from the switchboard right now?

    4. Caller

      Nah, nothing like that. It’s just dead.

    5. Kūmara

      Good. Have the neighbours still got power, so it’s just your place?

    6. Caller

      Yeah, next door’s lights are on.

    7. Kūmara

      Right. If it’s safe, leave the main switch off, use dry hands, and don’t touch anything wet or damaged. What’s your name and address?

    8. Caller

      Mike, 22 Tūtānekai Street, Rotorua.

    9. Kūmara

      Thanks Mike. I’ve got your number as oh-two-seven, five-five-five, oh-one-nine-eight. Is that the best one?

    10. Caller

      Yeah, that’s me.

    11. Kūmara

      I’ve flagged this as urgent to Hemi right now. Want me to try putting you straight through to him?

    12. Caller

      Yes please.

  • Quote Pāpāmoa, Tauranga

    Quote for a new deck

    Example call · 0:59

    Measure-up booked for Saturday 10am. Logged as a quote.

    Read the call
    1. Kūmara

      Kia ora, Tōtara Building, this is Tama’s AI assistant. Calls are recorded. How can I help?

    2. Caller

      Kia ora, we’re after a quote for a new deck out the back. We’re in Pāpāmoa.

    3. Kūmara

      Choice. Roughly how big are you thinking, and how high off the ground will it be?

    4. Caller

      Maybe six metres by four, and about a metre up off the lawn.

    5. Kūmara

      Got it. Timber, or are you thinking composite?

    6. Caller

      Probably kwila. What would something like that cost, ballpark?

    7. Kūmara

      Fair question, but Tama sorts all the pricing once he’s measured up, so you get a proper number. He could come Saturday at ten in the morning. Does that suit?

    8. Caller

      Yeah, that works.

    9. Kūmara

      Sweet. What’s the address, and your name?

    10. Caller

      Aroha, 8 Te Okuroa Drive.

    11. Kūmara

      Thanks Aroha. So that’s a measure-up for a six by four kwila deck, about a metre high, Saturday at ten at 8 Te Okuroa Drive, Pāpāmoa. That right?

    12. Caller

      Perfect.

    13. Kūmara

      All booked. Tama will see you Saturday.

  • Urgent Taupō

    Strong gas smell in the kitchen

    Example call · 0:26

    Sent the caller to 111 first. No details or booking while someone was in danger.

    Read the call
    1. Kūmara

      Kia ora, Lakeside Gas, this is Jo’s AI assistant. Calls are recorded. How can I help?

    2. Caller

      Hi, there’s a really strong gas smell in our kitchen. We’re on Tongariro Street in Taupō.

    3. Kūmara

      This sounds dangerous. Please hang up now and call 111.

    4. Caller

      Oh. Okay.

    5. Kūmara

      Get everyone out now. Don’t switch anything on or off, and no flames or lighters. Call 111 once you’re outside.

  • Urgent Paraparaumu

    Storm damage, water coming in

    Example call · 0:48

    Flagged URGENT straight away. Sam rings back to arrange a time.

    Read the call
    1. Kūmara

      Kia ora, Coast Roofing, this is Sam’s AI assistant. Calls are recorded. How can I help?

    2. Caller

      Hi, last night’s storm has lifted some roofing and water’s coming into our hallway. We’re in Paraparaumu.

    3. Kūmara

      Sorry to hear that. Is the water anywhere near lights, power points or the switchboard?

    4. Caller

      No, it’s dripping by the front door.

    5. Kūmara

      Okay, a bucket and towels will help for now. Is it a longrun iron roof, or tiles?

    6. Caller

      Iron. It’s a single-storey place.

    7. Kūmara

      Thanks, that helps Sam bring the right gear. Can I grab your name and address?

    8. Caller

      Kiri, 27 Kāpiti Road.

    9. Kūmara

      Thanks Kiri. Is this the best number for Sam to call you back on?

    10. Caller

      Yes, that’s my mobile.

    11. Kūmara

      I’ve flagged this as urgent to Sam right now, so he’ll see it straight away and ring you as soon as he’s off the tools.

  • Booked Whanganui

    Heat pump blowing cold air

    Example call · 0:54

    Fault visit booked for Friday 1pm. Property manager and access noted.

    Read the call
    1. Kūmara

      Kia ora, Awa Heating, this is Priya’s AI assistant. Calls are recorded. How can I help?

    2. Caller

      Morning. Our heat pump’s only blowing cold air, even on heat. We’re in Whanganui.

    3. Kūmara

      Ah, not ideal this time of year. Is there a light flashing on the indoor unit?

    4. Caller

      Yeah, the timer light’s blinking orange.

    5. Kūmara

      Thanks, that’ll help Priya. Do you know roughly how old it is?

    6. Caller

      Maybe eight years? We’re renting, though.

    7. Kūmara

      No worries. Who’s the property manager, so Priya can keep them in the loop?

    8. Caller

      Lisa, at River City Property.

    9. Kūmara

      Got it. Priya can come Friday at one o’clock. Will someone be home to let her in?

    10. Caller

      Yep, I work from home Fridays. I’m Ben, 41 Somme Parade.

    11. Kūmara

      Thanks Ben. That’s a heat pump blowing cold with the timer light blinking, Friday at one at 41 Somme Parade, and Lisa at River City Property is the manager. You’re booked.

Example calls written for the website. Names and businesses are made up; places are real.

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Pick a job and a voice, and Kūmara rings your mobile straight away. You play the customer.

  1. Your phone rings within a minute, from a Kūmara number.
  2. Kūmara answers as your receptionist and handles the call.
  3. If we can’t connect, we’ll ring you within one working day.

Which call do you want to hear?

You play the customer. Kūmara handles it the way it would for your business.
Voice

About you and your business

So Kūmara can answer as if it were your receptionist.
NZ mobiles only (020 to 029).

Kūmara calls your mobile within a minute. One demo call per number each day. If we can’t connect, we’ll ring you within one working day. By submitting, you agree to a call from Kūmara AI about this demo. Demo calls may be recorded. NZ mobiles only. See our privacy policy.

Before you try it

Does it sound like a robot?

It uses a natural Kiwi voice and keeps things short and casual. It tells callers up front that it’s an AI assistant and that the call is recorded.

If a caller asks whether it’s an AI, it says yes and carries on.

What if a caller wants a real person?

Kūmara takes their details and tells them you’ll call back, and you get the summary by email. For emergencies, it can put the caller straight through to your mobile.

What happens in a real emergency?

If someone’s in danger, like a gas smell, sparks or smoke, Kūmara tells them to hang up and ring 111 straight away, before asking for anything else. Kūmara isn’t an emergency service.

What happens to my call data?

Call recordings and transcripts are deleted automatically after 90 days. We never sell your data.

We follow the NZ Privacy Act 2020, and we delete your data if you ask.

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