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Kūmara for heat pump and hvac installers

Winter breakdowns and summer installs, booked straight into your calendar.

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The calls you miss

  • Heat pump installs
  • Servicing and cleaning
  • Units not heating or cooling
  • Ventilation and ducted systems

What Kūmara books

  • A site visit to quote an install
  • A heat pump service
  • A visit to find and fix a fault

At sign-up, choose “Another trade”, type “Heat pumps and HVAC”, and write what a booking is for in your own words.

Urgent jobs

If a unit is smoking or smells of burning, Kūmara tells the caller to hang up and ring 111. Headaches or dizziness near a gas heater are treated as danger too.

Booked Whanganui

Heat pump blowing cold air

Example call · 0:54

Fault visit booked for Friday 1pm. Property manager and access noted.

Read the call
  1. Kūmara

    Kia ora, Awa Heating, this is Priya’s AI assistant. Calls are recorded. How can I help?

  2. Caller

    Morning. Our heat pump’s only blowing cold air, even on heat. We’re in Whanganui.

  3. Kūmara

    Ah, not ideal this time of year. Is there a light flashing on the indoor unit?

  4. Caller

    Yeah, the timer light’s blinking orange.

  5. Kūmara

    Thanks, that’ll help Priya. Do you know roughly how old it is?

  6. Caller

    Maybe eight years? We’re renting, though.

  7. Kūmara

    No worries. Who’s the property manager, so Priya can keep them in the loop?

  8. Caller

    Lisa, at River City Property.

  9. Kūmara

    Got it. Priya can come Friday at one o’clock. Will someone be home to let her in?

  10. Caller

    Yep, I work from home Fridays. I’m Ben, 41 Somme Parade.

  11. Kūmara

    Thanks Ben. That’s a heat pump blowing cold with the timer light blinking, Friday at one at 41 Somme Parade, and Lisa at River City Property is the manager. You’re booked.

Other trades

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