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Kūmara for plumbers

Burst pipes, leaking cylinders and blocked loos don’t wait until smoko.

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The calls you miss

  • Leaking hot water cylinders
  • Burst pipes and leaks
  • Blocked toilets and drains
  • Bathroom and kitchen renovations

What Kūmara books

  • A site visit to have a look and quote
  • A visit to find and fix the problem
  • A quote visit for a bathroom or kitchen renovation
  • A visit to check and quote on a hot water cylinder
  • A drain inspection

Urgent jobs

Burst pipes, water through a ceiling and sewage overflows are flagged URGENT. Kūmara tells callers where to turn the water off, from the answer you choose at sign-up: the toby or the stopcock.

Callers can use the words they always do, like toby, hot water cylinder, stopcock.

Booked Whangārei

Leaking hot water cylinder

Example call · 1:11

Site visit booked for Wednesday 9:30am. Summary emailed to Dave.

Read the call
  1. Kūmara

    Kia ora, Rata Plumbing, this is Dave’s AI assistant. Calls are recorded. How can I help?

  2. Caller

    Oh hi, yeah, our hot water cylinder’s started leaking. There’s a puddle round the bottom of it.

  3. Kūmara

    Ah, not what you want. Is it coming from the cylinder itself, or from a pipe or valve on top?

  4. Caller

    Looks like the bottom of the tank. It’s just a slow drip at the moment.

  5. Kūmara

    Okay. Do you know roughly how old it is, and is it electric or gas?

  6. Caller

    Electric. It was here when we bought the place, so fifteen years, maybe more.

  7. Kūmara

    Thanks. If it gets worse, your toby’s usually near the front boundary, and that turns the water off. Whereabouts are you?

  8. Caller

    Kamo, in Whangārei. 14 Kamo Road.

  9. Kūmara

    Sweet. Dave can come and have a look Wednesday at half past nine, or Thursday at two. Which suits?

  10. Caller

    Wednesday morning’s great. I’m Sarah, by the way.

  11. Kūmara

    Thanks Sarah. So that’s a leaking electric cylinder, about fifteen years old, Wednesday at half past nine at 14 Kamo Road. Is this number the best one for Dave?

  12. Caller

    Yep, this one.

  13. Kūmara

    Too easy, you’re booked in. Dave will get all the details now.

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