Kūmara for gasfitters
Gas calls need the right answer fast, including when to ring 111.
The calls you miss
- Gas hob and califont installs
- Gas heater servicing
- Gas smell call-outs
- Bottle and line changes
What Kūmara books
- A site visit to have a look and quote
- A gas appliance service
- An install quote visit
Urgent jobs
If a caller smells gas, Kūmara tells them to hang up and ring 111, get everyone out, and not switch anything on or off.
Callers can use the words they always do, like califont, hob, bottle swap.
Strong gas smell in the kitchen
Sent the caller to 111 first. No details or booking while someone was in danger.
Read the call
- Kūmara
Kia ora, Lakeside Gas, this is Jo’s AI assistant. Calls are recorded. How can I help?
- Caller
Hi, there’s a really strong gas smell in our kitchen. We’re on Tongariro Street in Taupō.
- Kūmara
This sounds dangerous. Please hang up now and call 111.
- Caller
Oh. Okay.
- Kūmara
Get everyone out now. Don’t switch anything on or off, and no flames or lighters. Call 111 once you’re outside.
Stop sending jobs to voicemail
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