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Kūmara for roofers

When it rains, the phone rings. Kūmara answers every missed call.

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The calls you miss

  • Leaks after storms
  • Re-roofs and repairs
  • Spouting and downpipes
  • Roof inspections

What Kūmara books

  • A site visit to look at a leak
  • A roof inspection and quote
  • A spouting repair visit

At sign-up, choose “Another trade”, type “Roofer”, and write what a booking is for in your own words.

Urgent jobs

Storm damage that’s let water in, or water through a ceiling, is flagged URGENT straight away. Urgent jobs aren’t booked into a slot: you ring back.

Callers can use the words they always do, like spouting, downpipes, flashings.

Urgent Paraparaumu

Storm damage, water coming in

Example call · 0:48

Flagged URGENT straight away. Sam rings back to arrange a time.

Read the call
  1. Kūmara

    Kia ora, Coast Roofing, this is Sam’s AI assistant. Calls are recorded. How can I help?

  2. Caller

    Hi, last night’s storm has lifted some roofing and water’s coming into our hallway. We’re in Paraparaumu.

  3. Kūmara

    Sorry to hear that. Is the water anywhere near lights, power points or the switchboard?

  4. Caller

    No, it’s dripping by the front door.

  5. Kūmara

    Okay, a bucket and towels will help for now. Is it a longrun iron roof, or tiles?

  6. Caller

    Iron. It’s a single-storey place.

  7. Kūmara

    Thanks, that helps Sam bring the right gear. Can I grab your name and address?

  8. Caller

    Kiri, 27 Kāpiti Road.

  9. Kūmara

    Thanks Kiri. Is this the best number for Sam to call you back on?

  10. Caller

    Yes, that’s my mobile.

  11. Kūmara

    I’ve flagged this as urgent to Sam right now, so he’ll see it straight away and ring you as soon as he’s off the tools.

Other trades

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14 days free, card taken at sign-up. Month to month, cancel any time.