Sample account. The business, callers, jobs and reviews are made up to show how Kūmara works. Nothing here is texted, emailed or charged.
Loading…
Please verify your email. We sent a link to . Your receptionist and Kūmara number are set up as soon as you click it.
Your free trial hasn’t started yet. Add a card to start your 14 days free, and Kūmara will be set up straight away.
Kūmara isn’t answering your calls yet.
Today
Calls
Every call Kūmara answered, newest first.
Site visits
Every visit Kūmara booked, soonest first. Each is also in your calendar.
No site visits booked yet. When Kūmara books one it shows here and in your calendar.
Recent visits
The last 30 daysMake a draft invoice for a visit. Kūmara fills in the customer and any price quoted on the call; you add the rest and send it from your accounting software.
Service reminders
Customers who said yes on the call to a text when their job is next due. Due ones are texted automatically once Kūmara’s text number is approved; until then, text them from your phone.
Google reviews
New reviews with a reply drafted for you. Check it, change anything, then post it. Nothing goes up until you press Post.
No reviews waiting for a reply. Kūmara checks every morning.
Settings
Set once, change any time.
Connections
Kūmara writes every call into these, and checks your schedule before offering a time.
Calendar
Kūmara sees when you’re busy and adds the visits it books.
Job software
Every call becomes an enquiry or job, bookings go on the schedule and photos are attached.
Use Tradify? It has no way for other apps to add jobs yet, so connect Google Calendar and Kūmara books into that.
Money
Invoices, Pay Now links and card payments.
Google reviews
New Google reviews come to you with a reply drafted. You check it and post it.
Phone app
New calls on your lock screen, urgent ones loudest. Ring back, see visits and text “on my way” from the van.
Your team
Staff who get every call summary, booking and urgent job by email, as well as you.
Zapier
Send calls, bookings, payments and photos to any app Zapier connects to, and send busy times back so Kūmara never double-books you.
Number and forwarding
Missed calls on your mobile forward to your Kūmara number.
Your Kūmara number
You never give it out. Calls you don’t answer forward here.
Being set up
Forwarding codes
For . On your mobile: tap Copy, open the Phone keypad, press and hold to paste, then press call. You only do this once.
Dialling codes on this plan only brings up “Setting Activation Failed”. You can still use Kūmara: move to a pay monthly plan on One NZ, Spark or 2degrees and pick it below, or put your Kūmara number on your website, Google profile and van so customers ring it directly.
Send every call straight to Kūmara (your phone won’t ring)
Handy for a day on the tools or on holiday, or if your network won’t take the codes above. Your mobile won’t ring at all until you dial the second code.
Turn forwarding off (copy the codes)
Copy a code, open the Phone keypad, press and hold to paste, then press call. Calls then go back to your own voicemail.
Code didn’t work? (“Setting Activation Failed” or “Unknown Error”)
- Check your network is right. Each network uses different codes. Warehouse Mobile, Slingshot and Orcon use 2degrees’ code. Skinny and Kogan Mobile can’t forward calls at all, so no code will work on them. Change your network below and the codes update.
- Turn off Wi-Fi and Wi-Fi Calling (Settings › Phone › Wi-Fi Calling), wait for mobile signal, then dial the code again. Turn them back on afterwards.
- Check Settings › Phone › Call Forwarding is off. That setting forwards every call. If it’s on, turn it off and dial the codes again.
- Prepay? One NZ prepay can’t divert calls, and some other prepay plans can’t either. Only a pay monthly plan will fix that.
- Even the voicemail code fails? Try
*61*083200000*11#on Spark (its own voicemail). If that’s refused too, call divert is switched off on your account, and only your network can turn it on. - Only some lines failed? If the message lists Data, Fax or SMS as failed but not Voice, voice calls are set up and you can ignore the rest.
- Still stuck? Ring your network from your mobile (One NZ 777, Spark *123 or Spark Business 0800 287 463, 2degrees 200, or your own provider) and ask them to turn on conditional call divert (no answer, busy and phone off) to your Kūmara number. iPhones on One NZ’s network are known to have trouble with these codes, and the network can set it for you in a couple of minutes. Or email hello@kumaraai.com and we’ll help.
Day to day
Nothing to switch on or off.
- Your phone rings as normal. Answer it yourself any time. If you don’t pick up, Kūmara does.
- On a job? Tap Decline, or turn on Do Not Disturb, and calls go to Kūmara.
- Kūmara answers every call to your Kūmara number, and you get the details straight after.
- Holiday or fully booked? Switch Kūmara off on Today. It still answers so no caller is lost, but only takes a message.
Plan and billing
This month
Calls count once they last 15 seconds.
0 of 0 calls
Changes
How Kūmara talks, your service area or your plan.
We’ll sort it by email: