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Miss the call. Keep the job.

When you can’t pick up, Kūmara does. It books the job and emails you the details, so the work you’ve earned doesn’t go to the next tradie. Have a listen:

Hear Nelson take a call

Paraparaumu, Wellington · 0:33

Read the call
  1. Kūmara

    Kia ora, Rata Plumbing, this is Dave’s AI assistant. Calls are recorded. How can I help?

  2. Caller

    Hi, our hot water cylinder’s started leaking. Just a slow drip at the moment.

  3. Kūmara

    No worries. Whereabouts are you?

  4. Caller

    5 Rimu Road, in Paraparaumu.

  5. Kūmara

    Sweet. Dave can come and have a look on Wednesday at half past nine. Does that suit?

  6. Caller

    Yes, that’s great. It’s Sarah.

  7. Kūmara

    Thanks Sarah. So that’s Wednesday at half past nine, at 5 Rimu Road, Paraparaumu, Wellington. You’re booked in, and Dave will get the details now.

Site visit booked for Wednesday 9:30am. Summary emailed to Dave. Example call; names are made up.

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How it works, step by step

Built for your trade

Pick yours to see what Kūmara books and when it flags a call urgent.

Plumbers

Burst pipes, leaking cylinders and blocked loos don’t wait until smoko.

  • Books a site visit to have a look and quote, or a visit to find and fix the problem.
  • Handles Leaking hot water cylinders, burst pipes and leaks, blocked toilets and drains.
  • Urgent calls: Burst pipes, water through a ceiling and sewage overflows are flagged URGENT.
More for plumbers

Electricians

No power, tripping switches and quote requests, sorted while you’re up a ladder.

  • Books a site visit to have a look and quote, or a visit to find and fix the fault.
  • Handles Power outages and tripping switches, switchboard checks, new wiring and renovations.
  • Urgent calls: No power to the whole property is flagged URGENT.
More for electricians

Builders

Measure-ups and project chats booked in, without you leaving the site.

  • Books a site visit to measure up and quote, or a consultation visit to talk through your project.
  • Handles Decks and fences, renovations and extensions, repairs and maintenance.
  • Urgent calls: Storm damage that’s let water in is flagged URGENT.
More for builders

Heat pumps

Winter breakdowns and summer installs, booked straight into your calendar.

  • Books a site visit to quote an install, or a heat pump service.
  • Handles Heat pump installs, servicing and cleaning, units not heating or cooling.
  • Urgent calls: If a unit is smoking or smells of burning, Kūmara tells the caller to hang up and ring 111.
More for heat pumps

Roofers

When it rains, the phone rings. Kūmara answers every missed call.

  • Books a site visit to look at a leak, or a roof inspection and quote.
  • Handles Leaks after storms, re-roofs and repairs, spouting and downpipes.
  • Urgent calls: Storm damage that’s let water in, or water through a ceiling, is flagged URGENT straight away.
More for roofers

Drainlayers

Blocked drains and overflowing gully traps, booked before they get worse.

  • Books a visit to clear a blocked drain, or a drain inspection.
  • Handles Blocked drains, overflowing gully traps, drain inspections.
  • Urgent calls: Sewage overflows are flagged URGENT straight away.
More for drainlayers

All 16 trades

From $249 a month

Plus GST. 14 days free, card taken at sign-up. Month to month, no contract. Works with One NZ (pay monthly), Spark, 2degrees and the providers on their networks.

What five missed jobs could cost you

5 missed jobs a month $400 average job $2,000 a month to the next tradie

$2,000 in jobs you don’t lose $249 Kūmara Solo $1,751 a month you keep, after the fee

Example only. Plan prices exclude GST. Your numbers will differ.

Work it out with your own numbers
Your plan

Lost to voicemail

$2,000 a month

After Kūmara Solo ($249 + GST, 100 calls included): $1,751 a month you keep

Saving one $400 job a month covers it.

An example, not a promise. Your numbers will differ.

Compare plans and how calls are counted

Three kinds of call, handled

Booked Whangārei

Leaking hot water cylinder

Example call · 1:11

Site visit booked for Wednesday 9:30am. Summary emailed to Dave.

Read the call
  1. Kūmara

    Kia ora, Rata Plumbing, this is Dave’s AI assistant. Calls are recorded. How can I help?

  2. Caller

    Oh hi, yeah, our hot water cylinder’s started leaking. There’s a puddle round the bottom of it.

  3. Kūmara

    Ah, not what you want. Is it coming from the cylinder itself, or from a pipe or valve on top?

  4. Caller

    Looks like the bottom of the tank. It’s just a slow drip at the moment.

  5. Kūmara

    Okay. Do you know roughly how old it is, and is it electric or gas?

  6. Caller

    Electric. It was here when we bought the place, so fifteen years, maybe more.

  7. Kūmara

    Thanks. If it gets worse, your toby’s usually near the front boundary, and that turns the water off. Whereabouts are you?

  8. Caller

    Kamo, in Whangārei. 14 Kamo Road.

  9. Kūmara

    Sweet. Dave can come and have a look Wednesday at half past nine, or Thursday at two. Which suits?

  10. Caller

    Wednesday morning’s great. I’m Sarah, by the way.

  11. Kūmara

    Thanks Sarah. So that’s a leaking electric cylinder, about fifteen years old, Wednesday at half past nine at 14 Kamo Road. Is this number the best one for Dave?

  12. Caller

    Yep, this one.

  13. Kūmara

    Too easy, you’re booked in. Dave will get all the details now.

Urgent Rotorua

No power to the whole house

Example call · 0:53

Flagged URGENT while the caller was on the line. No time booked: Hemi rings back.

Read the call
  1. Kūmara

    Kia ora, Kauri Electrical, this is Hemi’s AI assistant. Calls are recorded. How can I help?

  2. Caller

    Gidday, the whole house has lost power and the main switch on the board won’t stay up.

  3. Kūmara

    Okay. Is there any smoke, sparking or a burning smell from the switchboard right now?

  4. Caller

    Nah, nothing like that. It’s just dead.

  5. Kūmara

    Good. Have the neighbours still got power, so it’s just your place?

  6. Caller

    Yeah, next door’s lights are on.

  7. Kūmara

    Right. If it’s safe, leave the main switch off, use dry hands, and don’t touch anything wet or damaged. What’s your name and address?

  8. Caller

    Mike, 22 Tūtānekai Street, Rotorua.

  9. Kūmara

    Thanks Mike. I’ve got your number as oh-two-seven, five-five-five, oh-one-nine-eight. Is that the best one?

  10. Caller

    Yeah, that’s me.

  11. Kūmara

    I’ve flagged this as urgent to Hemi right now. Want me to try putting you straight through to him?

  12. Caller

    Yes please.

Quote Pāpāmoa, Tauranga

Quote for a new deck

Example call · 0:59

Measure-up booked for Saturday 10am. Logged as a quote.

Read the call
  1. Kūmara

    Kia ora, Tōtara Building, this is Tama’s AI assistant. Calls are recorded. How can I help?

  2. Caller

    Kia ora, we’re after a quote for a new deck out the back. We’re in Pāpāmoa.

  3. Kūmara

    Choice. Roughly how big are you thinking, and how high off the ground will it be?

  4. Caller

    Maybe six metres by four, and about a metre up off the lawn.

  5. Kūmara

    Got it. Timber, or are you thinking composite?

  6. Caller

    Probably kwila. What would something like that cost, ballpark?

  7. Kūmara

    Fair question, but Tama sorts all the pricing once he’s measured up, so you get a proper number. He could come Saturday at ten in the morning. Does that suit?

  8. Caller

    Yeah, that works.

  9. Kūmara

    Sweet. What’s the address, and your name?

  10. Caller

    Aroha, 8 Te Okuroa Drive.

  11. Kūmara

    Thanks Aroha. So that’s a measure-up for a six by four kwila deck, about a metre high, Saturday at ten at 8 Te Okuroa Drive, Pāpāmoa. That right?

  12. Caller

    Perfect.

  13. Kūmara

    All booked. Tama will see you Saturday.

Hear more example calls

Questions first? Read the answers tradies ask for.